Terms and Conditions of Use
1. Acceptance of Terms
These Terms and Conditions govern your use of the Clinic One website at www.clinicone.com.au.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.
These terms should be read alongside our Privacy Policy.
2. Terminology and Scope
In these Terms and Conditions:
“Clinic One”, “we”, “our” and “us” refer to Clinic One Pty Ltd, the operator of this website.
“You”, “your” and “user” refer to any person accessing or interacting with this website.
“Website” includes its pages, content, forms, downloadable materials and any online features we provide.
These terms apply to browsing, submitting enquiries, employment applications, expressions of interest and other interactions with the website.
Separate terms, policies and consent requirements may apply to appointments, clinical services, treatments and payments. These website terms do not replace those arrangements.
3. Website Information and Medical Advice
The information on this website is provided for general information and educational purposes. It is not personalised medical advice and does not replace a consultation with an appropriately qualified health professional.
Do not rely on website content to diagnose or treat a condition, or delay seeking medical advice because of something you have read on this website.
Accessing the website or submitting a form does not, by itself, establish a treating practitioner–patient relationship.
Information about treatments, procedures or outcomes does not mean that a particular treatment is suitable for you or that a particular result is guaranteed. Suitability, risks, benefits and expected outcomes require individual clinical assessment.
Website forms are not monitored as an emergency service. In an emergency, call 000.
4. Website Enquiries and Appointment Requests
Please ensure that information submitted through our website is accurate, current and relevant to your enquiry.
Submitting an enquiry or appointment request does not confirm an appointment, acceptance of a referral or availability of a particular practitioner or treatment. Our team will contact you regarding the next steps.
Response times may vary according to enquiry volumes, clinic operating hours and the nature of your request.
Please do not submit medical records, referrals, patient information or unnecessary sensitive personal information through general website forms. If documentation is required, our team can advise you of an appropriate transfer method.
5. Recruitment and Expressions of Interest
Our website may allow you to apply for an advertised position or submit an expression of interest in future employment opportunities.
By submitting an application or expression of interest, you confirm that:
The information provided is accurate and not misleading.
You have permission to provide any documents or third-party personal information included in your submission.
Your submission does not contain confidential patient information or material you are not authorised to disclose.
Submitting an application or expression of interest does not guarantee a response, interview, employment offer or the availability of a suitable position.
Applications and expressions of interest, including CVs and supporting documents, will be held on file for 12 months from the date of submission, so we can consider applicants for suitable opportunities during that period.
The collection, use, access, retention and deletion of recruitment information are explained in our Privacy Policy. If you become employed by Clinic One, relevant information may form part of your employment records and be retained accordingly.
You may update your details, withdraw your expression of interest or request earlier deletion by contacting admin@clinicone.com.au, subject to any applicable legal retention requirements.
6. Privacy and Cookies
We handle personal information submitted through this website in accordance with our Privacy Policy.
Our website uses cookies and similar technologies to support functionality, remember preferences, understand website usage and improve performance. Some cookies may be provided by third-party services operating on our behalf.
You can manage cookies through your browser settings and any cookie controls available on the website. Disabling cookies may affect some website features.
7. Acceptable Use
You must use this website lawfully and must not:
Submit unlawful, misleading, defamatory, abusive, obscene or discriminatory material.
Impersonate another person or misrepresent your identity, qualifications or affiliation.
Infringe another person’s privacy, intellectual property or other legal rights.
Upload malicious software or attempt to interfere with the website’s operation or security.
Attempt to gain unauthorised access to the website, its systems or information.
Use website forms for spam, unsolicited advertising or unauthorised commercial activity.
Use automated tools to extract content in a way that infringes rights, compromises security or materially disrupts the website.
We may take reasonable steps to restrict access or remove submissions where necessary to address misuse, security risks or breaches of these terms.
8. Intellectual Property
Unless otherwise indicated, the content on this website—including text, images, graphics, logos, design and downloadable materials—is owned by or licensed to Clinic One and protected by applicable intellectual property laws.
You may view, print or download material for personal, non-commercial use, provided you retain any copyright or ownership notices.
Except as permitted by law or with prior written permission, you must not:
Republish or redistribute website content.
Sell, rent, sublicense or commercially exploit our material.
Reproduce, modify or adapt content for publication or commercial use.
Use our name, logo or branding in a way that suggests an unauthorised endorsement or affiliation.
Rights in third-party material remain with the relevant owner.
9. User Contributions
Where the website permits public comments, reviews or other public contributions, you remain responsible for the content you submit.
You confirm that you own the material or have permission to share it, and that it complies with these terms and does not infringe another person’s rights.
Public contributions reflect the views of their authors and do not necessarily reflect Clinic One’s views. We are not obliged to publish or routinely monitor contributions, but may moderate or remove material that breaches these terms or is otherwise reasonably considered inappropriate.
By submitting material specifically for public display on our website, you grant Clinic One a non-exclusive, royalty-free licence to display, reproduce and reasonably format that material for that purpose. Separate permission will be sought before using it in other marketing channels.
This public-content licence does not apply to private enquiries, employment applications, CVs or other documents submitted through private website forms. Those submissions are handled for their intended purpose in accordance with our Privacy Policy.
10. Linking to Our Website
Government agencies, search engines, news outlets, online directories and accredited businesses may link to publicly accessible pages on our website without prior written approval, provided they comply with this section. This permission does not extend to unsolicited fundraising or arrangements implying our sponsorship.
Educational institutions, industry and community organisations, service providers and others may contact us to discuss linking arrangements.
Links must:
Accurately identify Clinic One or the relevant webpage.
Be factual and not misleading.
Not imply endorsement, sponsorship or affiliation without our written agreement.
Not appear in a context that is unlawful, defamatory or offensive.
Not frame or reproduce our website in a way that misrepresents its source or ownership.
Our name or website address may be used to identify a link. Our logo or other branding must not be used without written permission.
We may request removal or correction of a link that breaches these requirements, and you agree to act promptly on a reasonable request.
11. External Links and Third-Party Services
Our website may contain links to external websites or use third-party platforms and features for convenience.
Unless expressly stated, a link does not constitute endorsement of the external website, its operator, products or services.
We do not control external websites, including websites that link to ours, and are not responsible for their content, accuracy, availability or privacy practices.
Your use of third-party websites and services may be subject to their own terms and privacy policies. We encourage you to review these before providing personal information or using those services.
12. Accuracy and Availability
We take reasonable care to keep website information accurate and current. However, we do not guarantee that all content is complete, up to date or free from errors.
Practitioner availability, services, fees and other information may change. Please contact the clinic to confirm details relevant to your care or enquiry.
We may update, correct or withdraw website content and features as needed.
We take reasonable steps to maintain the website but cannot guarantee uninterrupted access or that the website will always be free from technical faults, security threats or harmful components.
13. Disclaimer and Limitation of Liability
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
Subject to those protections, and to the extent permitted by law, we do not provide warranties or guarantees about the website’s uninterrupted availability, suitability for a particular purpose or freedom from errors.
To the extent permitted by law, Clinic One is not liable for loss or damage arising from website interruptions, technical failures, unauthorised interference or reliance on general website information, except to the extent caused or contributed to by our negligence, unlawful conduct or breach of a legal obligation.
Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
These website terms do not exclude or limit our professional obligations in providing clinical care.
14. Changes to These Terms
We may update these Terms and Conditions to reflect changes to the website, our operations or legal requirements.
The current version will be published on this page. Changes apply prospectively from publication and do not retrospectively alter existing rights or obligations.
Your continued use of the website after updated terms are published constitutes acceptance of the updated terms, to the extent permitted by law.
15. Governing Law
These Terms and Conditions are governed by the laws of Queensland and applicable Commonwealth laws of Australia.
Subject to any rights you have under applicable law, you and Clinic One submit to the non-exclusive jurisdiction of the courts of Queensland.
If a provision is found to be invalid or unenforceable, it will be severed to the extent necessary, and the remaining provisions will continue to apply.
16. Contact Us
For questions about these Terms and Conditions, please contact:
Practice Manager
Clinic One
admin@clinicone.com.au
4/49 Primary School Court
Maroochydore QLD 4558